Cargowise Implementation Officer

Community Manager

Vacancy: Cargowise Implementation Officer

Location: Flexible – Based in any of our global offices

Reports to: Functional to global CFO and hierarchical based on location
Travel Requirements: Willingness to travel globally

About the role:

As the Cargowise Implementation Officer, you will play a pivotal role in transforming our operations through the successful global implementation of the Cargowise ERP system. Reporting to the Global CFO, you will manage the rollout, provide training, and act as the key liaison between our offices and external partners. This position offers the opportunity to make a significant impact on our company’s efficiency and scalability. 

Key responsibilities

  • Global Project Management: Lead the end-to-end implementation of Cargowise across all our offices.
  • Training & Support: Develop and deliver tailored training programs for local teams, ensuring smooth adoption and ongoing usage of Cargowise, particularly the forwarding module.
  • Office Implementation Partner: Act as the main point of contact for each office, supporting them through configuration, testing, and go-live phases.
  • Liaison with Internal and External Partners: Collaborate with partners and oversee integrations, including APIs or customized system modifications.
  • Process Optimization: Ensure Cargowise is optimized for operational workflows, identifying and resolving gaps in processes.
  • Documentation & Reporting: Maintain clear documentation on implementation progress, challenges, and solutions, providing regular updates to the Global CFO.

Requirements

  • Experience: Proven experience with the Cargowise platform, with a strong focus on the forwarding module. Previous experience in project management or system implementation is highly desirable.
  • Technical Skills: Solid understanding of Cargowise. Previous experience with API integrations is a plus. 
  • Project Management: Strong organizational skills with the ability to manage multiple projects across various locations.
  • Travel: Willingness to travel globally to support office rollouts and provide on-site training.
  • Language: Fluency in English is required.

What we offer

  • A dynamic and international work environment.
  • The opportunity to lead a high-impact global transformation project.
  • Flexible working arrangements, with the ability to be based in any of our global offices.

Apply now

If you are passionate about leveraging technology to drive business transformation and have the expertise to make Cargowise a global success, we want to hear from you. Apply today to join our forward-thinking team! be.hr@aprojects.com – Laura Lemmens